Lloyds and Halifax banking apps DOWN as outage leaves customers unable to access accounts
Lloyds and Halifax banking app DOWN as outage leaves thousands of customers unable to access accounts . Lloyds Bank and Halifax customers have been hit by an outage affecting mobile apps and online banking services
Lloyds Bank and Halifax customers have been hit by an outage affecting mobile apps and online banking services. Reports of problems with both banks surged from around 11. 35am, leaving some customers unable to log in or manage their accounts. Lloyds acknowledged the disruption on X, saying: "We're aware some customers are having issues with our app and online banking. "We're really sorry about this. We're working hard to fix it and will let you know as soon as we're back to normal. "StoriesVideosYour SayDowndetector figures show 67 per cent of the problems reported by Lloyds customers relate to the app, followed by login issues at 14 per cent and online banking at 10 per cent. Among Halifax customers, 73 per cent of reports concern the app, while 10 per cent relate to login problems and nine per cent to mobile banking. Customers have taken to social media to complain about the disruption, with some highlighting the growing reliance on digital banking as high street branches close. Customers have taken to social media to complain about the disruption|GETTYOne user said: "I've just been forced to switch from Halifax app to Lloyds app and guess what. . . today it's not working. "Another replied and said: "Same, we are moving away from Lloyds and Halifax completely by the end of the year. Haven't even got a branch near us for either now and then the app is down so often. "A user complained: "Lloyds Bank can’t go a week without their app / online banking going offline. "