Bank of Ireland sees digital banking growth in Q2 - Business Plus
Bank of Irelandsaw a 5% increase in mobile banking logins during the second quarter as ATM transactions declined 6% compared with the same period last year. New figures published by Bank of Ireland show. . .
Bank of Irelandsaw a 5% increase in mobile banking logins during the second quarter as ATM transactions declined 6% compared with the same period last year. New figures published by Bank of Ireland show continued growth in digital transactions and Friday, 1 May was the busiest day for the bank's app in Q2 with 1. 49m logins. Friday, 29 May was peak for point-of-sale transactions by Bank of Ireland customers, with over 2. 8m, a busy day for retailers nationwide. Q2 point of sale transactions were flat year-on-year, while e-commerce contactless transactions grew by 5%. There was a total of 125. 5mcontactless payments for Q2, up 13% compared to Q1. In comparison to Q1,SEPAinstant payments in Q2 increased by 17% with over 11m. Thursday, 28 May recorded the highest SEPA instant transactions with circa 250,000. “Customer expectations continue to evolve, with digital engagement growing year on year and card-based payments becoming an increasingly important part of everyday banking. "At Bank of Ireland, we are making significant investments in technology to enhance customer experiences and strengthen our capabilities across instant payments, AI, cyber resilience and digital services," saidKeith Kiernan, chief information officer at Bank of Ireland. Bank of Ireland logo seen in Dublin's Grand Canal area. (Pic: Artur Widak/NurPhoto via Getty Images)"While digital innovation remains a key focus, we are committed to investing across all customer channels, including our branch network, contact centres and online services, ensuring customers can bank in the way that suits them best. "The continued adoption of digital banking reflects customers’ demand for fast, convenient and secure ways to manage their finances. ”(Pic: Pavlo Gonchar/SOPA Images/LightRocket via Getty Images)Sign up to The Business Plus Panel to help shape the business decisions of tomorrow and win vouchers for your opinions!